I firmly believe Standard Operating Procedures (SOPs) are the foundation for any successful business. Without SOPs there are process breakdowns that can cost you in more ways than one. I can help build the standards so your teams can feel confident in their execution and stop reinventing the wheel.

  • Billing processes - collecting deposits, providing estimates, entering actuals and generating banquet checks

  • BEO meetings and distribution process on property

  • Resume meetings

  • Sales to catering turnover process and task allocation

  • Event and Venue recommendations to make the venue more successful

  • Workflow within the department to help prevent team burnout